| Model Number |
HCG+BETA |
| Medical Device Problem Codes |
Low Test Results (2458); Non Reproducible Results (4029)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
05/12/2025
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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We received an allegation about discrepant results for 1 patient sample tested with elecsys hcg+beta (hcg+b) assay on a cobas e801 module.Initial result: 546 miu/ml.Since a miscarriage was suspected, the sample was then repeated.1st repeat result: 10000 miu/ml with a data flag.2nd repeat result: 60267 miu/ml, and it was considered a good result.
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Additional Manufacturer Narrative
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The e801 module serial number was (b)(6).The investigation is ongoing.
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Additional Manufacturer Narrative
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During the evaluation, it was confirmed that the preventive maintenance for both measuring cells, the syringe seals, and the gear pump head was overdue.The field service engineer performed the preventive service maintenance.Qc was performed, and it was within the range.No further issues were reported afterwards.The root cause was traced to maintenance.
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Search Alerts/Recalls
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