| Model Number |
BI70002000 |
| Medical Device Problem Code |
Application Program Freezes or Fails to Launch (4031)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
05/27/2025
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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H3, h6: the manufacturer representative went to the site to test the imaging system and found 3d button on pendant sticking and not switching modes.Replaced pendant, updated firmware, and verified proper operation.Performed imaging system checkout.Unit was properly functioning and had been returned to service.Continuation of d10: section d information references the main component of the system.Other relevant device(s) are: product id: bi71000529.Medtronic submits this report to comply with fda regulations 21 cfr parts 4 and 803.Medtronic has made reasonable efforts to provide as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.Any required fields that are unpopulated are blank because the information is currently unknown or unavailable.Medtronic will submit a supplemental report if additional relevant information becomes known.
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Event or Problem Description
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Medtronic received information regarding a imaging system being used outside of a procedure.It was reported that pendant (buttons) was extremely hard to press.There was no patient involvement.
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Additional Manufacturer Narrative
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H3, h6) the component was returned to the manufacturer for analysis.Analysis found that confirmed reported complaint, "pendant buttons." installed pendant into test system.System and pendant boot as expected.Pendant keys were still functional, but several were worn and need excessive pressure to be applied to function.Visual inspection showed the pendant laminate was starting to lifting/bubble up from around the keys.Worn pendant.Continuation of d10: section d information references the main component of the system.Other relevant device(s) are: product id: bi71000529, serial/lot #: (b)(6), mdr codes: b01, c07, d02.Medtronic submits this report to comply with fda regulations 21 cfr parts 4 and 803.Medtronic has made reasonable efforts to provide as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.Any required fields that are unpopulated are blank because the information is currently unknown or unavailable.Medtronic will submit a supplemental report if additional relevant information becomes known.
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Search Alerts/Recalls
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