| Model Number |
8403BXC |
| Medical Device Problem Codes |
Optical Problem (3001); Output Problem (3005)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Please note that the second product involved in this event was inadvertently reported under mdr (b)(4).(b)(4).This mdr is to create an initial report for the second item used in the event.The device in question was returned to the manufacturer.This information is reflected in section d9.The evaluation is anticipated, but not yet begun.The investigation will be performed by a designated karl storz employee.The event is filed under internal karl storz complaint id: (b)(4).
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Event or Problem Description
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It was reported that "the device failed during use".No negative impact in state of health reported.
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Additional Manufacturer Narrative
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We will not further proceed to report this event under this mdr number because it is a duplicate of 9610617-2025-00580.
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Additional Manufacturer Narrative
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Result of investigation: during the inspection of the devices the error description provided by the customer "failed during use" was confirmed, and further defects were detected.The device met the test specifications at the time of delivery.Based on the defects found during the technical inspection, it is concluded that the most likely cause of the described fault is wear of the adhesive on the tip of the c-mac blade, which was caused by wear during use and the reconditioning process.The wear of the adhesive allows liquid to penetrate the blade, which affects the electronics and can lead to product failure.The event is filed under internal karl storz complaint id: (b)(4).
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Search Alerts/Recalls
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