| Catalog Number |
11776193122 |
| Medical Device Problem Codes |
Incorrect, Inadequate or Imprecise Result or Readings (1535); Low Test Results (2458); Non Reproducible Results (4029)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
05/14/2025
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The cobas e 411 analyzer (disk system) serial number is (b)(6).Qc was in range on the day of the event.The investigation is ongoing.
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Event or Problem Description
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There was an allegation of a questionable elecsys ca 19-9 result from the cobas e 411 analyzer (disk system).The initial result was 7.4 iu/ml.The patient was retested at another lab with a result of 940 iu/ml.The initial sample was retested, and the repeat result was 710 iu/ml.
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Additional Manufacturer Narrative
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The initial result reported was approximate.The exact initial result of 7.54 u/ml was provided.Another repeat result of 926.5 u/ml from the reported cobas e 411 was provided.The calibration and qc data provided were several days after the event.The customer has had several qc points out of range, which can indicate that there might be a general qc handling issue or an instrument issue present.The investigation was unable to determine a direct root cause.
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Search Alerts/Recalls
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