| Model Number |
328521 |
| Medical Device Problem Code |
Off-Label Use (1494)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
05/18/2025
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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This medwatch submission is both an initial and supplemental filing.Investigation of the results can be seen below: investigation summary: no samples (including photos) were returned therefore the complaint could not be confirmed and the root cause is undetermined.This is the 1st.Complaint for the reported lot number.A review of the manufacturing records was performed, and no non-conformances were raised in association with this type of event for this lot.Complaints received for this device and reported condition will continue to be tracked and trended.If samples are received in the future the complaint will be reopened for further investigation.Based on the above, no additional investigation and no corrective/preventative action (capa) or situational analysis (sa) is required at this time.
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Event or Problem Description
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Pet owner reported "two cracks" in the barrel of her syringe.Stated, when she was drawing her insulin, the medication started leaking out of the cracks.Lot: unknown.Catalog 328521.Date of event: 2025-18-05.Samples: yes.Stated, she will call back with the lot number.There is a related file, (b)(4) and the samples are coming back with this file.Cl.Vcoyne 20may2025.Update/additional information from u.S.Customer care - see attachments.The consumer called back with lot number: 4254133.
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Additional Manufacturer Narrative
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Additional information was added to: b4, g6, h2, h3, h11.Correction to: h6 (type of investigation, investigation findings, and investigation conclusions).Investigation summary: samples were received and an investigation was performed.This is the 1st complaint for the reported lot number.A review of the manufacturing records was performed and no non-conformances were raised in association with this type of event for this lot.Embecta was able to duplicate or confirm the indicated issue and based on trend analysis no further action is required at this time.Complaints received for this device and reported condition will continue to be tracked and trended.Based on the above, no additional investigation and corrective/preventative action (capa) or situational analysis (sa) is required.
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Search Alerts/Recalls
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