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H3, h6: according to the siemens medical officer, there was a serious injury associated with this issue.According to further information received via email, the wound has healed.The siemens medical officer has assessed the provided images and stated that the burns appeared to be 3rd degree burns.The received heating-related incident questionnaire stated that no distance cushions were used during the examination and that there was skin-to-skin contact between the patient's thighs.Burning events due to skin-to-skin contact are well known side effects (preventable by using distance cushions to avoid skin-to-skin contact) and clearly documented in the product information.Siemens completed the investigation of the complaint issue.Siemens' experts analyzed the images generated during the patient's examination.No abnormality was found, which would indicate a system malfunction.The sar values were within the limits defined by the mr safety standard (iec 60601-2-33).The applied rf in this case should not represent a risk under normal circumstances and scan conditions.Furthermore, the patient absorbed a value below the limit of 240 wmin/kg defined in the mr safety standard (iec 60601-2-33).The system and the used body_18 coil were checked by our service engineer and found to be in specification.No coil qa was performed for the used spine_32 coil; however, it is unlikely that this coil is related to the incident.No anomalies are visible in the mr images of the examination that could indicate a technical malfunction of a system.In summary no hardware or software problem was found which would explain the patient's burns.The root cause is most likely contact between the patient's inner thighs, which can be seen in the mr images of the examination.According to the questionnaire, no distance cushions were used and direct contact between the thighs is also visible in the mr images of the examination.After the patient had complained about a heating sensation, the distance between the thighs was increased, which is also visible in the mr images.The formation of rf current loops based on skin-skin contact might lead to more injuries and should be avoided by using distance cushions.This effect and the preventive measure are described in the magnetom family operator manual ¿ mr system, syngo mr e11.Therefore, this issue is assessed as a use error.The instructions given in the operator manual, regarding correct patient positioning must be followed to avoid such incidents in the future.Always position the patient so that the patient¿s arms are aligned with the torso and ensure that hands, arms, and legs do not touch (minimum distance: 5 mm).Ensure that the minimum distance of 5 mm is maintained between patient and tunnel covering.To ensure distance, use positioning aids, e.G., blankets made of linen, cotton, or paper, or dry material that is permeable to air.
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Siemens healthineers completed the root cause analysis of the reported event.This investigation was performed in addition to the investigation results reported to the fda on 2025-06-10.In summary no hardware or software problem was found which would explain the patient's burns.The root cause is most likely contact between the patient's inner thighs, which can be seen in the mr images of the examination.According to the questionnaire, no distance cushions were used and direct contact between the thighs is also visible in the mr images of the examination.After the patient had complained about a heating sensation, the distance between the thighs was increased, which is also visible in the mr images.The formation of rf current loops based on skin-skin contact might lead to more injuries and should be avoided by using distance cushions.This effect and the preventive measure are described in the magnetom family operator manual ¿ mr system, syngo mr e11.
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