| Model Number |
N/A |
| Medical Device Problem Codes |
Poor Quality Image (1408); No Apparent Adverse Event (3189)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
05/22/2025
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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H11: section a through f - the information provided by bd represents all of the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.The date of event was not provided by the complainant/reporter, the date reflected in this report is the date bd became aware of the event.The manufacturer has received the sample and it will be evaluated.A supplemental will be submitted with evaluation results.
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Event or Problem Description
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It was reported probe is giving blurry images.
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Additional Manufacturer Narrative
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H11: section a through f - the information provided by bd represents all of the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.The device was returned to the service facility for evaluation.During the evaluation, the reported issue of the images are very blurry was unconfirmed.The unit was powered up and operated as expected and the images produced were within specifications of this unit.There is no root cause as the issue could not be reproduced.
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Search Alerts/Recalls
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