| Catalog Number |
53614G |
| Medical Device Problem Code |
Component Misassembled (4004)
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| Health Effect - Clinical Code |
Appropriate Clinical Signs, Symptoms and Conditions Term/Code Not Available (4581)
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| Date of Event |
05/23/2025
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The investigation is still in progress.Once the investigation is complete a supplemental report will be filed.Udi format updated with available product information per gudid.H11: section a through f - the information provided by bd represents all the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.
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Event or Problem Description
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It was reported that the patient indicated one of the catheters they received did not have any eyelets.Per patient complaint form received on (b)(6) 2025, just want to make them aware of a panic situation hey had on (b)(6) 2025.Patient have used your catheters for more than 7 years, never had a problem, never had a complaint.On saturday (b)(6) 2025, at 10:00pm, they became panic stickle when they inserted a catheter because they had an urge to urinate and nothing came out.They pulled the catheter out and reinserted it and once again nothing came out.Then they looked at the catheter, wiped off the exit end.Put it in their mouth and blew.Nothing the entrance tip was not open.They pulled out another catheter inserted it, urine flowed.After several thousand successful uses one catheter was faulty.
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Additional Manufacturer Narrative
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The reported event is confirmed - manufacturing related.Visual: received 1 opened magic 3 intermittent catheter.Visual inspection noted the catheter had no eyelets.Therefore, product does not meet specifications.A review of the device history record did not show any problems or conditions that would have contributed to the reported issue.The labeling and instructions for use were found to be adequate.Based on the investigation results, and no additional action is required at this time.Corrections: a, d, h.Udi format updated with available product information per gudid.H11: sections a through f - the information provided by bd represents all the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.
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Event or Problem Description
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It was reported that the pt indicated one of the catheters he received did not have any eyelets.(note: this complaint was received via us mail.The pt's letter, which accompanied the return sample he sent to lms, will be attached to the complaint file once it is opened in gcs/tw).Please have a biohazard box sent to: (b)(6).Per patient complaint form received on 29may2025, just want to make you aware of a panic situation i had on (b)(6) 2025.I have used your catheters for more than 7 years, never had a problem, never had a complaint.On saturday on (b)(6) 2025 at 10:00pm, i became panic strickle when i inserted a catheter because i had an urge to urinate and nothing came out.I pulled the catheter out and reinserted it and once again nothing came out.I'm in a panic, where is the urine going.Is it flowing thought my body.Will sepsis poison my body and kill me.What shout i do.Should i all (b)(6), should i try to drive an emergency hospital, which one? i was panicky.I told myself slow down think what to do.I looked at the catheter; i wiped off the exit end.Put it in my mouth and blew.Nothing the entrance tip was not open.I pulled out another catheter inserted it, urine flowed.I sad, i'm safe, i'll live.After several thousand successful uses one catheter was faulty.I think you should be aware and decide it users should be advised and not panic as i did, i have enclosed the faulty catheter so you can evaluate what man have allowed one faulty slip thrown your system.P.S., i how blow into ach catheter before i used it.I don't need to panic again.No.
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Search Alerts/Recalls
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