| Catalog Number |
20029E |
| Medical Device Problem Code |
Component Missing (2306)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
05/19/2025
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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H.3.If a device evaluation and/or device history review is completed, a supplemental report will be filed.
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Event or Problem Description
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It was reported that the bd alaris smartsite extension set had a missing component.The following information was provided by the initial reporter: the device lacks a connector for the patient interface.
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Additional Manufacturer Narrative
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A 20039e product was not available for investigation of 12083313; however, the customer confirmed that the complaint sample was from lot 24105107.The feedback provided by the customer states that, "the device lacks a connector for the patient interface".No further information was available to assist the investigation in this instance.The details of this feedback were forwarded to the manufacturing site for investigation, where a review of the production records for lot 24105107 did not identify any in-process testing failures or quality deviations which may have caused or contributed to a report of this nature.The root cause of the customer¿s experience could not be determined in this instance as no sample was received for investigation.Without a sample to examine it is not possible to determine whether a manufacturing defect could have caused or contributed to a report of this nature.In this instance, without the complaint sample to examine it has not been possible to conclusively link this feedback to a specific failure mode; however, a review of the customer feedback database indicates that this is an isolated occurrence with no further reports of this nature against the 20039e set over the past 12 months.
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Event or Problem Description
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No additional information.
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Search Alerts/Recalls
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