| Model Number |
1.86 |
| Medical Device Problem Code |
Incorrect, Inadequate or Imprecise Result or Readings (1535)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
05/16/2025
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Attempts to obtain additional information regarding any adverse effects to the patient have not been successful.Investigation anticipated but not yet begun.A supplemental report will be submitted upon conclusion of testing.
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Event or Problem Description
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Discrepant glucose results on a patient using a nova statstrip glucose meter.
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Additional Manufacturer Narrative
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Applications support reached out to the customer on 7/14/2025 to follow up on this complaint, however the customer was unable to recall the incident and could not provide any further details.No further information is expected to be forthcoming.To date, the product has not been returned to nova for evaluation.Without the returned product , or further details from the customer, a detailed investigation on the failed product could not be performed, and the reported condition could not be confirmed.This complaint file shall be closed as unconfirmed at this time.If the product is returned, the complaint shall be re-opened.All device history records are reviewed for quality inspections and compliance prior to approving the product for distribution.No further action is recommended at this time.Nova will continue to monitor for this or similar events.
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Search Alerts/Recalls
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