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It was reported by customer that once catheter is inserted and they press the safety button, the needle does not retract.Verbatim: material # 382512, batch # 4276449.Similar to the recent iag / iagbc recall with other sku's, the clinicians report that once catheter is inserted and they press the safety button, the needle does not retract.This happened three times in the past day with this sku/ this lot #.Customer response on 29-may-2025.1.When you pressed the button, did the needle fully retract? no.2.Did the needle retract slower than normal? no, it did not retract.3.Did the needle start retracting and then stop, leaving the needle exposed ? no.4.Did the needle not move at all after pressing the button? correct.5.Did the button depress? no.
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