| Model Number |
2865 |
| Medical Device Problem Codes |
Disconnection (1171); Mechanical Problem (1384); Electrical Power Problem (2925); Complete Loss of Power (4015)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
05/19/2025
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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No further information was provided.A supplemental report will be submitted once the manufacturer's investigation is complete.
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Event or Problem Description
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It was reported that the patient passed away.The patient was walking by the water with their feet in the water, the patient stumbled and fell into the water.The system controller and battery clips were wet as a result and the system controller gave an alarm after this event.The outcome was not device or therapy related, and the device would not return.
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Event or Problem Description
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It was additionally reported that the system controller alarmed for power cable disconnect, low voltage, and no external power after the patient fell into the water.The death was considered to be due to an accident related to the fall.Based on a review of available patient¿s record and the reported patient outcome, there were no device issues at the time of the patient outcome.
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Additional Manufacturer Narrative
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Section d4: device serial number and lot number were not provided, and expiration date and manufacture date (h4) cannot be determined.The primary udi number in d4 is reflective of all available information.Section g4: pma # corrected.Sections h5 and h8: corrected for reusable medical device.Manufacturer's investigation conclusion: the reported event of the battery clips becoming wet, followed by atypical power cable disconnect/low voltage/no external power alarms, was not confirmed.The battery clips (lot number unknown) was not returned for analysis, and no log files were provided.Available information for this event indicates that the cause of the event was due to the patient accidentally falling into the water, and the subsequent reported alarms could have been caused by the clips being submerged in the water.Available information for this event also indicates that the patient passed away after falling into the water.The lot number of the battery clips was not provided.The heartmate 3 patient handbook and the heartmate 3 lvas instructions for use instructs users to never submerge their equipment, including their battery clips, underwater.The patient handbook also instructs users to never expose their equipment to liquids or fluids of any kind.The heartmate 3 patient handbook (section titled "emergency contact list") cautions users to call their hospital contacts if they think, for any reason, any portion of their equipment is not functioning as usual, is broken, or they are uncomfortable with the operation of the equipment.The current revision of the patient handbook and instructions for use (ifu) can be found on the eifu page of the abbott website.No further information was provided.The manufacturer is closing the file on this event.
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Search Alerts/Recalls
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