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Zimvie complaint number (b)(4).A1: patient identifier unknown / not provided.A2: age at time of the event unknown / not provided.A3: gender unknown / not provided.A4: patient weight unknown / not provided.D10.Concomitant medical products iuniht, certain titanium hexed screw lot 1290499 x 4 & ilrght, certain titanium large hexed screw lot 1256708 x 2.G4: premarket identification k072642.
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Zimvie complaint number (b)(4).The following fields have been updated: b4: date of this report, b5: describe event or problem, g3: date received by manufacturer, g6: type of report, d10.Concomitant medical products updated iuniht, certain titanium hexed screw lot 1290499 x 2 & unihg, gold-tite hexed uniscrew lot unknown x 2, h1: type of reportable event, h2: follow up type, h3: device evaluated by manufacturer, h6: adverse event problem, h10: additional narrative.Zimvie received one (1) unihg, (gold-tite hexed uniscrew) for evaluation.Visual evaluation was performed, the screw shows signs of wear/use, the screw was fractured at the hex.Device history record (dhr) review by lot number could not be performed, as the lot number associated with the reported product is not available.However, zimvie quality management system (qms) has controls in place to ensure the distribution of conforming product.A complaint history review by item number was conducted for the unihg dating back to 12 months from now.The complaint history review revealed that there are no existing non-conformances/capa/hhe/d/product holds for the reported product for similar event.Review completed utilizing keywords: dental: functional: fracture: screw a definitive root cause could not be determined since a device malfunction did not occur.The reported event was unconfirmed following functional testing and physical evaluation.Therefore, based on the available information, a device malfunction did not occur.The screw wasn¿t fractured.The reported event was not confirmed.No further investigation or immediate capa / hhe/d escalation is required, as the complaint investigation did not confirm the products were nonconforming at the time of distribution, and no new failure mode, harm, or hazardous situation was identified through the investigation performed.At this time, the complaint investigation has been completed and the record will be closed.If additional information is received, the record will be re-opened for further evaluation.
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