| Lot Number |
6.1.2.0 |
| Medical Device Problem Codes |
Application Program Problem: Dose Calculation Error (1189); Insufficient Device Problem Information (3190)
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| Health Effect - Clinical Codes |
Insufficient Information (4580); No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
05/15/2025
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The manufacturer's investigation is on-going and further information will be provided once the investigation has completed.
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Event or Problem Description
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The customer reported a dose discrepancy between initial and secondary calculation.
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Additional Manufacturer Narrative
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The investigation was completed by conducting a thorough evaluation of the product and the reported information.The customer reported a dose discrepancy between the initial and secondary calculations.Elekta performed testing to reproduce the issue; however, the scenario described by the customer could not be replicated.No device problem was found.Additionally, the customer has been unable to reproduce the error.Based on the information available, there is no indication of patient mistreatment.
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Search Alerts/Recalls
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