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No technical inquiries were received from the customer.One opened phacoemulsification tip, in a wrench was received for the report.Sample was visually inspected and found to be nonconforming with light blue in color foreign material observed in the inner diameter of the bevel of the phacoemulsification tip.The foreign material was sent for particle analysis.Particle analysis found the foreign material to best match to be polydimethylsiloxane.A review of the device history record traceable to the reported lot number, indicates that the reported product was processed and released according to the reported product¿s acceptance criteria.The investigation conducted a non-conformance review of the reported lot number.No deviations were identified and all corresponding production release specifications defined in the device master record were met.The complaint evaluation confirms the foreign material in the phacoemulsification tip for the report of no ultrasound.The particle analysis indicates the best match to be polydimethylsiloxane, which is a silicon rubber.Polydimethylsiloxane is not part of a phacoemulsification tip, and it is also not associated with the phacoemulsification tip manufacturing process.The foreign material identified as a silicone rubber is consistent with infusion sleeve material.The root cause is the placement of the silicone sleeve on the phacoemulsification tip.The phacoemulsification tip bevel has a sharp edge and can pierce the silicone sleeve if not installed carefully by the customer.Based on the evaluation of the information and materials received, the investigation was unable to identify the root cause or origin of the reported event.Additionally, no manufacturing-related deficiencies were found that potentially could have contributed to the complaint.While the root cause and its origin are inconclusive, the following factors outlined in the reported product¿s directions for use (dfu) could potentially contribute to an outcome similar to the reported event.The system's dfu warning section states prior to use, the silicone infusion sleeve is a separate item that is present within the package that must be installed by the customer.The directions for use provides instruction for the placement of the infusion sleeve onto the phacoemulsification tip.As the root cause and its origin are inconclusive, further investigative or manufacturing actions are not warranted at this time.All phacoemulsification tips are 100% visually inspected by trained operators using 30 times magnification during the manufacturing process.Receipt of additional relevant information or supporting materials will prompt a re-evaluation of the complaint investigation.Complaint data for all company products is reviewed monthly to monitor for adverse trends.During the last review, no adverse trends were observed for the reported product and event combination.Quality assurance has reviewed this complaint and will continue to monitor data for evidence of adverse trending and take further action, as appropriate.No further action warranted at this time.The manufacturer internal reference number is: (b)(4).
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