| Catalog Number |
08828679190 |
| Medical Device Problem Codes |
Low Test Results (2458); Non Reproducible Results (4029)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
05/14/2025
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The cobas e 801 analytical unit serial number is(b)(6).A field service engineer (fse) performed cleaning maintenance, checked rinse levels, pump pressures, and probe conditions.An instrument check and qc were passing.The investigation is ongoing.
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Event or Problem Description
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There was an allegation of a questionable elecsys brahms pct result from the cobas e 801 analytical unit.The initial result was 1.6 ng/ml, and the repeat result on another e801 module was 2.48 ng/ml.The initial result was repeated after the customer experienced some qc issues and performed a patient comparison.The customer is unsure which result is correct.
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Additional Manufacturer Narrative
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There were multiple alarms in the alarm trace that are consistent with poor sample quality on the date of the event.The investigation was unable to determine a direct root cause.A general reagent problem could not be identified.
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Search Alerts/Recalls
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