| Catalog Number |
TEEHA455 |
| Medical Device Problem Code |
Positioning Failure (1158)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
05/15/2025
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Zimvie complaint number (b)(4).Product has been received by zimvie and the investigation is in process.Once the investigation has been completed, a follow-up mdr will be submitted.
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Event or Problem Description
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It was reported that the healing abutment did not fit on the implant at tooth site #14.A different size abutment was used to complete the procedure.
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Event or Problem Description
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No additional event information received at the time of this report.
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Additional Manufacturer Narrative
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This report is being submitted to relay additional information and device evaluation.The following sections are being reported: b4: date of this report was updated.G3: date received by manufacturer was updated.G6: type of report was updated.H2: type of follow up was updated.H3: device evaluated by manufacturer was updated.H6: type of investigation codes were added: 4109, 4111 and 3331.H6: investigation findings code was added: 213.H6: investigation conclusions code was added: 67.H10: narrative/data was updated.Zimvie received the reported healing abutment for evaluation.Visual evaluation and functional test were performed.Abutment has slight wear from usage.Functionally tested in-house implant and engages, retains and disengages as intended.No malfunction identified.Dhr review was completed for the subject lot number.No deviations or non-conformances, which could have caused or contributed to the reported event, were noted as part of the dhr.Complaint history review was performed for the reported lot number for similar events and no other complaint was identified.A definitive root cause could not be determined since device malfunction did not occur.The reported event was unconfirmed following functional testing and physical evaluation.Therefore, based on the available information, device malfunction did not occur.Returned abutment was tested in-house with a tsv implant and it seats as intended.The reported event was unconfirmed.No further investigation or immediate capa / hhe/d escalation is required, as the complaint investigation did not confirm the product was nonconforming at the time of distribution, and no new failure mode, harm, or hazardous situation was identified through the investigation performed.
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Search Alerts/Recalls
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