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Investigation: on (b)(6) 2025, the customer contacted biofire to inform that a filmarray® torch system base caught on fire the same day.The customer informed that the laboratory team acted quickly, and the fire was extinguished.The customer confirmed that no persons were harmed, and patient/patient care was not impacted.Biofire's investigation into this event is ongoing.The full investigation and associated conclusions will be provided in the final report.Conclusion: n/a for initial report.
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Investigation: on may 16, 2025, the customer contacted biofire to inform that a filmarray torch system base caught on fire.At the time of the incident, three filmarray pouches were actively on the filmarray instruments connected to the base.The customer reported hearing popping and snapping sounds coming from the instrument, which were quickly followed by a large amount of smoke and visible flames rising from the back of the instrument base.In response to the fire, the laboratory stuff immediately unplugged the instrument and used a fire extinguisher to suppress the flames.The area was also evacuated to ensure the safety of all personnel.The customer stated that the laboratory team acted quickly, and the fire was extinguished.The customer confirmed that no persons were harmed, and patient care was not impacted.Further investigation revealed that the base switch on tb01240 had not been replaced in accordance with field safety corrective action (fsca) 5761.Although the customer was aware of the fsca, they had not completed the replacement, citing that they follow the recommended restart of the system.In-house investigation: filmarray torch system base (tb01240) was returned to biofire.During the incoming inspection, damage was observed to the power entry module and power cord.The components appeared to have melted together, preventing separation.Next, electrical resistance measurements were taken from the power cord, which indicated abnormal readings, suggesting internal shorting within the ac mains.Upon disassembly, the technician discovered signs of overheating and internal arcing within the power entry module.Melted and blackened wiring, a burnt odor, and visible arc flash confirmed internal electrical failure.The ground connection was also compromised due to heat damage.Further inspection revealed internal deformation and loose metal fragments within the power switch, indicating a likely short circuit.These findings were consistent with a known issue previously addressed in fsca 5761.The internal investigation determined that the root cause of the failure originated from an internal short within the power entry module.Conclusion: the investigation concluded that the most likely cause for the fire was due to a failure of the power switch.There is a risk of degradation of the power switch of the filmarray torch system base when power cycling the instrument or during instrument use.The degradation presents as carbon build-up, which may lead to excess heating inside of the power switch.This creates the opportunity for an electrical short or excessive heat.Only filmarray® torch system bases with 6 or more filmarray instruments are at risk.Biofire redesigned the power entry module that is installed in new production filmarray torch system bases starting september 16, 2024.Biofire has also developed a future field-deployable solution for filmarray torch system bases manufactured before september 16, 2024 that is planned to be released by the end of 2025.Customers are asked to follow the revised "power on" procedure for the filmarray torch system as described in the "biofire filmarray torch base power entry switch" technical note [bfr0002-4131] and remove potentially flammable materials from the immediate area.Filmarray torch system power switches in systems manufactured prior to september 16, 2024 must also be replaced if a customer is running a 12-module configuration and if the switches were not replaced after notification in fsca 5761-2.
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