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The manufacture representative went to the site to test the imaging system and x-ray disabled, stand-alone board had voltage in / no voltage out.Replaced board- system.System checkout performed.System functioned as intended.Continuation of d10: section d information references the main component of the system.Other relevant device(s) are: product id: bi71000225r, serial/lot #: -, ubd: , udi#: ; product id: bi71000450, serial/lot #: -, ubd: , udi#: medtronic submits this report to comply with fda regulations 21 cfr parts 4 and 803.Medtronic has made reasonable efforts to provide as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.Any required fields that are unpopulated are blank because the information is currently unknown or unavailable.Medtronic will submit a supplemental report if additional relevant information becomes known.
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Medtronic received information regarding a imaging system being used outside of a procedure.It was reported that the system was stuck in initializing system please wait and x-ray was disabled on the pendant.Clinical specialist performed a motion calibration, which cleared, but the system was unable to move pass the initializing screen.In troubleshooting, confirmed no damage to the ias (image acquisition system) key, ias dongle, and umbilical.Performed a reboot with the umbilical disconnected.There was no effect.There was no patient involvement.
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