| Catalog Number |
20374 |
| Medical Device Problem Codes |
False Negative Result (1225); No Apparent Adverse Event (3189)
|
| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
05/20/2025
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Investigation conclusion: a review of the package insert (pi) was conducted for clarity of instructions.No issues were found.The customer's reported problem was related to a deviation from the instructions called out in the pi.Root cause: customer procedural error source: phone.
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Event or Problem Description
|
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Reports false negative result, uncomfirmed with alternate test method.Patients were symptomatic.No apparent adverse event.
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Search Alerts/Recalls
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