| Catalog Number |
SSR75-01/N |
| Medical Device Problem Code |
Tear, Rip or Hole in Device Packaging (2385)
|
| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
|
| Date of Event |
06/13/2025
|
|
Type of Reportable Event
|
Malfunction
|
|
Event or Problem Description
|
|
The account alleges the packaging was compromised and they did not feel comfortable using the device.
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|
Additional Manufacturer Narrative
|
|
The suspect device was not returned for evaluation.The complaint cannot be confirmed and a root cause cannot be determined.A review of the device history record was performed and no exception documents were found.A review of the complaint database was performed and no similar complaints for this lot number were identified.If the device is returned at a later date, the complaint will be reopened and a complete evaluation will be performed.
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Search Alerts/Recalls
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