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Investigation summary: the complaint investigation for discrepant results with the bd max¿ enteric bacterial panel kit (ref.442963) lot 4353348 was performed by the review of manufacturing records, review of customer¿s data and by the complaint¿s history review.Customer complained about six samples that gave discrepant positive results for salmonella (salm) and/or campylobacter (campy) targets when using the bd max¿ enteric bacterial panel kit lot 4353348.The review of manufacturing records of bd max¿ enteric bacterial panel indicated that lot 4353348 was manufactured according to specifications and met performance requirements.Customer provided run reports (pdf) for runs 2601, 2602 and 2603 from bd max¿ instrument ct0506 for investigation.Customer identified the six discrepant samples as samples with last four digits (b)(6) (positions a7 (run (b)(6)), a4 (run (b)(6)), b2 (run (b)(6)), (b)(6) (positions b9 (run (b)(6)), b4 (run (b)(6)), b11 ((b)(6)), (b)(6) (positions a10 (run (b)(6)), b9 (run (b)(6)), a1 (run (b)(6)), (b)(6) (positions b10 (run (b)(6)), b12 (run (b)(6)), a3 (run (b)(6)), (b)(6) (positions a9 (run (b)(6)), b8 (run (b)(6)), a9 (run (b)(6)) and (b)(6) (positions b2 (run (b)(6)), b10 (run (b)(6)).A limited manual pcr curve adjudication of the discrepant samples from the pdf reports was performed and revealed that all the samples obtained late and low but true amplification in the vic channel (salm target) in their initial runs.Upon repeat testing, sample (b)(6) obtained late and low but true amplification in the fam channel (campy target) but was negative for the salm target both times and sample (b)(6) showed late and low amplification in the vic channel (salm target) on the first repeat test but was negative on the second repeat test, while the four other samples gave negative results.Analysis also revealed a strong positive sample for the salm target in run (b)(6) (position a5), and it is suspected that cross-contamination during sample preparation could explain the customer discrepant results for the salm target in runs (b)(6).Regarding sample (b)(6) with positive campy target result in runs (b)(6), specimens at or near the assay limit of detection (lod), as well as environmental contamination, are the most likely causes to explain the customer¿s discrepant results.Nevertheless, manual curve adjudication has limitations; visual examination of pcr curves for low signal is a conservative assessment of the data.There is no indication of a reagent issue based on the analysis of the complaints received for discrepant results on bd max¿ enteric bacterial panel kit lot 4353348.The root cause was not identified.Bd cannot confirm the complaint based on the investigation that was performed.Bd did not initiate a corrective and preventive action plan since no new hazard or trends was identified.Bd apologizes for the inconvenience that this may have caused.Bd quality will continue to monitor for trends.
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