|
The product was returned to pentax medical for repair.Our technician checked the returned unit and confirmed that the cmos module with drive pcb blackout.Based on the result, we concluded that it was caused due to the excessive force applied on the cmos module with drive pcb.In addition, our technician confirmed that the control body fluid damage, and the light guide cable leak; however, these defects are not the main cause, and/or irrelevant to the alleged complaint.Based on the technical report ""hr-rpt-0586(image failure)"" and/or the risk analysis results, it was evaluated to submit mdr.
|