| Model Number |
091279-06 |
| Medical Device Problem Codes |
Dent in Material (2526); Mechanical Jam (2983)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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It was reported that the laser fiber not going inside the scope during surgery.The surgical prolongation was between 15 and 60 minutes.No negative impact in state of health reported.
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Additional Manufacturer Narrative
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The affected device has been requested for investigation by the manufacturer.The device was not yet returned for investigation.The event is filed under internal karl storz complaint id: (b)(4).
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Additional Manufacturer Narrative
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Correction: b5 and b1.The event is filed under internal karl storz complaint id: (b)(4).
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Event or Problem Description
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According to further received information, the delay was less than 30 minutes since the alternate scope was available.
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Additional Manufacturer Narrative
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The device in question was returned to manufacturer.This information is reflected in section d9.The evaluation is anticipated, but not yet begun.The investigation will be performed by a designated karl storz employee.The event is filed under internal karl storz complaint id: (b)(4).
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Additional Manufacturer Narrative
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Result of investigation: the customer complaint cannot be confirmed.Based on the defect found (squeezed sheath) it might be that the working channel got also squeezed.The ifu contains a warning how to proceed in case of a malfunction.The investigations did not reveal a root cause related to the labelling, the device, or its history.All production-related quality checks were passed, and no non-conformities were identified in the device's manufacturing records.The labelling was found to contain adequate instructions and warnings.The complaint history did not reveal any pickup in similar complaints; no trend was identified.The event is filed under internal karl storz complaint id: (b)(4).
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Search Alerts/Recalls
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