| Catalog Number |
IEHA563 |
| Medical Device Problem Code |
Positioning Failure (1158)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
02/06/2025
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Zimvie complaint number (b)(4).A1: patient identifier unknown / not provided, a2: age and date of birth unknown / not provided, a3: patient sex unknown / not provided, a4: weight unknown / not provided, product has been received by zimvie and the investigation is in process.Once the investigation has been completed, a follow-up mdr will be submitted.
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Event or Problem Description
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It was reported that the healing abutment did not seat properly and could not be tightened.
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Additional Manufacturer Narrative
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This report is being submitted to relay additional information and device evaluation.The following sections are being reported: b4: date of this report was updated.G3: date received by manufacturer was updated.G6: type of report was updated.H2: type of follow up was updated.H3: device evaluated by manufacturer was updated.H6: type of investigation codes were added: 4109, 4111 and 3331.H6: investigation findings code was added: 213.H6: investigation conclusions code was added: 67.H10: narrative/data was updated.Zimvie received the reported healing abutment for evaluation.Visual evaluation was performed, the abutment had signs of use, there was debris on its threads and hex.The abutment engaged and disengaged from an in-house implant as intended.Dhr review was completed for the subject lot number.No deviations or non-conformances, which could have caused or contributed to the reported event, were noted as part of the dhr.Complaint history review was performed for the reported lot number for similar events and no other complaint was identified.A definitive root cause could not be determined since device malfunction did not occur.The reported event was unconfirmed following functional testing and physical evaluation.Therefore, based on the available information, device malfunction did not occur.No damage to the abutment was identified.The reported event was unconfirmed.No further investigation or immediate capa / hhe/d escalation is required, as the complaint investigation did not confirm the products were nonconforming at the time of distribution, and no new failure mode, harm, or hazardous situation was identified through the investigation performed.
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Event or Problem Description
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No additional event information received at the time of this report.
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Search Alerts/Recalls
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