| Catalog Number |
09237216001 |
| Medical Device Problem Codes |
High Test Results (2457); Output Problem (3005)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
05/29/2025
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The analyzer's serial number is (b)(6).The investigation is ongoing.
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Event or Problem Description
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There was an allegation of questionable ise sodium electrode results for 1 patient sample on a cobas pro ise analytical unit.The initial result was 148 mmol/l.The repeated result was 140 mmol/l.The sample was repeated because the initial result did not match the patient's clinical picture.The repeated result was obtained on another module and was believed to be correct.
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Additional Manufacturer Narrative
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The customer cancelled a service visit.The customer primed the reagents, performed air purges, and performed maintenance.The sodium qc was acceptable.The investigation did not determine a specific root cause, but did determine that the issue was resolved by the customer's actions.
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Search Alerts/Recalls
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