| Model Number |
R26020FA |
| Medical Device Problem Codes |
Device Reprocessing Problem (1091); Corroded (1131); Detachment of Device or Device Component (2907); Material Deformation (2976); Optical Problem (3001); Failure to Clean Adequately (4048); Poor Visibility (4072)
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| Health Effect - Clinical Codes |
Insufficient Information (4580); No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
06/10/2025
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Type of Reportable Event
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Serious Injury
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Additional Manufacturer Narrative
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The device will be forwarded to the manufacturing site for investigation.Should relevant additional information / investigation results become available, a supplemental medwatch report will be submitted unsolicited.This event is filed under internal complaint id (b)(4).
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Event or Problem Description
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It was reported that the scope had error message and blurry image that delayed the case for 45 minutes.No negative impact in state of health reported.
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Additional Manufacturer Narrative
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Result of investigation: the following damage/defects were found during the inspection of the optics: bent shaft, kink in the shaft, incrustations on the distal cover glass, twisted light connection, incrustations/residues on the entire optical surface.The customer's statement scope had error message and blurry image can be confirmed.The imaging of the optics is negatively affected by severe incrustation/adhering residues.Furthermore, the optics shaft is severely bent and has a kink in the middle section.The light connection is loose and cannot be separated from the connection adapter.There are deposits/incrustations of unknown origin on the entire surface of the optics.The condition of the optics can be described as poor.The damage/defects found on the optics are not due to a manufacturing/production error.The damage was caused by clinical use and clinical reprocessing.This event is filed under internal complaint id (b)(4).
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Search Alerts/Recalls
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