|
It was reported to medtronic minimed that the customer experienced rapid battery depletion, with multiple "low battery" and "replace battery now" alerts occurring less than 8 hours apart, despite using new energizer alkaline batteries.The customer reported no adverse event.The event involved product(s) mmt-1715k.Troubleshooting was performed that included reviewing alarm history and verifying battery usage, but the issue persisted.No harm requiring medical intervention was reported.The product was returned for analysis.
|
|
This report is being submitted as part of remediation activities associated with capa # 643143, which is addressing mdr reporting guidance from fdas 1995 preamble, which ensures complaints related to corrections and recalls which were previously reported to fda under 21 cfr 806 are now reported as mdrs; this is not a new malfunction/event.This mdr related to the puerto rico manufacturing site has been assigned a medwatch number from the medtronic minimed northridge site, per variance 5.The pump passed the displacement test, active current measurement and self test.The pump was monitored and no unexpected failed batt test, battery failed alert, unexpected low battery life or low battery alert noted during testing.However, the pump failed the sleep current measurement and verified an unexpected battery power loss due to a problem isolated to pcb1.Medtronic submits this report to comply with fda regulations 21 cfr parts 4 and 803.Medtronic has made reasonable efforts to provide as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employees caused or contributed to the event described in the report.Any required fields that are unpopulated are blank because the information is currently unknown or unavailable.Medtronic will submit a supplemental report if additional relevant information becomes known.
|