| Model Number |
11102CM |
| Medical Device Problem Codes |
No Display/Image (1183); Optical Problem (3001)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The device in question was returned manufacturer.This information is reflected in section d9.The evaluation is anticipated, but not yet begun.The investigation will be performed by a designated karl storz employee.The event is filed under internal karl storz complaint id: (b)(4).
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Event or Problem Description
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It was reported that after procedure, image has disappeared (blue screen on the telepack).No negative impact in state of health reported.
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Additional Manufacturer Narrative
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Device evaluation: a visual and functional test was carried out on the endoscope.The endoscope has normal wear marks on outer surfaces.Image was inspected using telepak tp101 and c-mac ccu-s.Image remains good during both inspections.Customer complaint " after procedure, image has disappeared (blue screen on the telepack)" cannot be confirmed.Possible causes for the error described by the customer could be: another device in the customer's imaging chain had a defect.A cable in the customer's imaging chain was not plugged in correctly.The actual cause cannot be determined by this investigation.The event is filed under internal karl storz complaint id: (b)(4).
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Search Alerts/Recalls
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