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On (b)(6) 2025, leica biosystems received the following: ¿tissue impact, biopsies no errors prompted¿.The following additional information was provided: ¿issue occurred may 23, 2.5 hour protocol retort b.42 specimens in run, all impacted.Retort a, large specimens (no impact).Customer has 70% designation in bottles #3 and #4.Stations were within customer set thresholds, which were measured with a hydrometer with a difference of about 2%.Bottles 5 and 6 had a milky, orange appearance.Bottle #5, 92% sw/95% hydrometer.Bottle #6 91% sw/96% hydrometer.Specimens: "crispy, dry and brown" getting gaps in sections.Re-biopsy requested for 4 patients.All reagents were changed on (b)(6) after customer's investigation.¿ on 30 may 2025, the local assigned leica field applications specialist ¿ core histology, mid-atlantic (fas) documented that the instrument ¿¿was programmed to run by station rather than by reagent type.As a result, the protocol used ethanol from a fixed station set to 83%, even though the system¿s final ethanol threshold was configured at 98%.Because the reagent selection was based on station instead of concentration, the unit proceeded with sub-threshold ethanol, likely contributing to inadequate dehydration and tissue damage.¿ the fas recommended the customer change the instrument settings to ¿¿process by reagent type instead of by station to ensure the processor selects reagents based on concentration rather than fixed positions.¿ the fas documented the affected patient tissue samples were derived from one (1) ¿biopsy #2¿ protocol executed in retort b comprising 45 cassettes which started at 14:19 on 23 may 2025 and completed at 03:15.The type(s) and size(s) of affected patient tissue was documented as ¿liver, ¿critical specimens¿¿ and ¿3-4mm¿, respectively.The affected tissue artefact was described as ¿crispy, dry and brown¿, and the affected patient tissue samples were not re-processed.On 30 may 2025, leica biosystems melbourne received information from the assigned senior applications specialist ¿ pathology that ¿4 patients require specimen re-biopsy as diagnosis could not be made.¿ the customer declined to provider further information regarding patient identifiers for the patients where re-biopsy was required.
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Investigation of this complaint found the instrument functioned as designed during execution of the ¿biopsy #2¿ protocol comprising 45 cassettes which started in retort b at 14:19 on (b)(6) 2025 and completed successfully at 03:14 on (b)(6) 2025, from which sub-optimal processing was reported by the customer.Information received from the assigned leica field applications specialist ¿ core histology, mid-atlantic (fas) detailed that the instrument ¿¿was programmed to run by station rather than by reagent type.As a result, the protocol used ethanol from a fixed station set to 83%, even though the system¿s final ethanol threshold was configured at 98%.¿ based on the information provided by the fas, bottle 5 (ethanol) contained 83% ethanol, which is not appropriate for use in the final dehydrating step of a protocol.As detailed in section 8.1 of the leica histocore peloris 3 user manual, ethanol with a minimum concentration of 98% is required for use in the final dehydrating step of a protocol.The consequences of using ethanol at a lower concentration for the final dehydrating step in a protocol are re-introduction of water into the tissue which cannot be displaced in subsequent processing steps; and contamination of reagents used in the subsequent processing steps, ultimately resulting in sub-optimal processing of patient tissue samples.Based on the information provided, the root cause for the sub-optimal tissue processing reported by the customer was the use of ethanol below the minimum ethanol concentration of 98% required for use in the final dehydrating step of a protocol.Section 5.3.2 of the leica histocore peloris 3 user manual contains the following specific warning: ¿always ensure that the reagents configured in the software are the actual reagents loaded on the instrument.A station containing different reagent could damage tissue samples.¿.
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