| Model Number |
RFG-IONIC |
| Medical Device Problem Code |
Temperature Problem (3022)
|
| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
06/02/2025
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Type of Reportable Event
|
Malfunction
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Event or Problem Description
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It was reported that during an rfa procedure, multiple probes were not reaching temperature.Troubleshooting was done but the issue persisted.The procedure was abandoned.There were no adverse patient consequences.
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Additional Manufacturer Narrative
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The reported event was confirmed.Review of the log files confirmed a temperature rise time warning on channel on multiple channels; however the device functioned normally throughout product testing.No non-conformances associated with the reported event were identified.Based on the information received and the investigation performed, the cause for the reported event was unable to be determined.The returned product functioned properly during the evaluation.No hardware abnormalities that would have resulted in the reported event were identified.
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Search Alerts/Recalls
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