| Model Number |
N/A |
| Medical Device Problem Code |
Packaging Problem (3007)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
06/06/2025
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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(b)(4).G2: foreign: japan.Customer has indicated that the product is in process of being returned to zimmer biomet for investigation.Once the investigation has been completed, a follow-up mdr will be submitted.
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Event or Problem Description
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It was reported that the circulated items were inspected, and it was identified that the sterile package was damaged.There was no patient involvement.
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Additional Manufacturer Narrative
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This follow-up report is being submitted to relay additional and/or corrected information.Updated: d4, d9, g3, g6, h2, h3, h4, h6, h10.Visual evaluation of the returned product/provided photos identified damage to the sterile packaging (blister).Sterility has not been compromised.Review of the provided photos/returned product found the root cause of the reported event can be attributed to transit damage.The root cause of the reported event can be attributed to transit damage and a packaging design issue.Previous actions have been raised to implement improved packaging changes.If any further information is found which would change or alter any conclusions or information, a supplemental report will be filed accordingly.Zimmer biomet will continue to monitor for trends.
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Event or Problem Description
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No additional event information to report at this time.
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Search Alerts/Recalls
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