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On june 9, 2025, nakanishi received an email from a distributor (b)(4) about an adverse event in which an nsk handpiece had been involved.Details are as follows: the event occurred on may 13, 2025.The dentist was performing a crown preparation procedure on a patient using the forza m5 handpiece (serial no.(b)(6).During the procedure, the dentist noticed small burn approximately the size of a pencil eraser on the inside mucosa of the patient's cheek.The head of the handpiece had heated up.The dentist applied an antibiotic ointment to the burn.The patient was instructed to rinse with chlorohexidine rinse.
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Upon receiving the device involved in the mdr event from the distributor, nakanishi conducted a failure analysis of the returned device, which included measuring the operating temperature of the device [report no.(b)(4)].These activities are described in more detail below.Methodology used: a) nakanishi examined the device history record and the repair history for the subject forza m5 device [serial no.(b)(6)].There were no problems observed during manufacturing or testing noted in the dhr.There were also no repair history records since the device was shipped.B) nakanishi conducted temperature testing of the returned device in the following manner: b.1) temperature sensors were attached to the exterior of the device at various test points.This included the point most proximal to the patient (testing point (1)) and points further toward the distal end of the device (testing points (2) through (4)).The test setup was prepared to take temperature measurements at all points simultaneously, including a reference measurement at ambient room temperature.B.2) nakanishi attached a thermocouple (sensor to measure temperature) to each of the testing points.Nakanishi rotated the device's motor at 40,000min-1, which is the maximum rpm for the motor that drives the handpiece (200,000min-1 for the handpiece), with water spray, and measured the exothermic response.B.3) nakanishi measured the temperature rise of the returned handpiece set at 200,000min-1 (motor revolution 40,000min-1).Nakanishi observed an abnormal temperature rise at the test points (1) 50 seconds into the test.Temperature measurements about 2 minutes after the start of the test were as follows: - test point (1): 52.4 degrees c.- test point (2): 60.9 degrees c.- test point (3): 37.4 degrees c.- test point (4): 33.9 degrees c.The test was concluded about 2 minutes into the planned 5-mimute evaluation period because the increase in temperature was earlier than expected.Identification of the specific failure mode(s) and/or mechanism(s) of the associated device components was conducted as follows: a) nakanishi disassembled the handpiece and performed a visual inspection of the internal parts.Nakanishi observed the following: - the ball bearing on the rear side of the cartridge was soiled and abraded.- the internal parts were soiled, abraded, and discolored.B) nakanishi took photographs of all the disassembled parts and kept them in the investigation report no.(b)(4).Conclusions reached based on the investigation and analysis results: a) nakanishi identified that the cause of the handpiece overheating was abnormal resistance during rotation due to the abraded bearing.Nakanishi considers the possibility from many years of experience that the cause of the abraded bearing was the ingress of undesirable materials into the bearing, leading to abrasion.B) a lack of maintenance caused the accumulation of debris on the internal parts, which caused debris ingress into the bearing during rotation.This contributed to the handpiece overheating.C) in order to prevent a recurrence of the handpiece overheating, nakanishi took the following actions: c.1) nakanishi reviewed the operation manual and reconfirmed the clarity and understandability of the instructions.C.2) nakanishi reported the above evaluation results to the distributor and directed the distributor to remind the user of the importance of maintenance as instructed in the operation manual.
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