| Catalog Number |
05860636001 |
| Medical Device Problem Code |
Low Test Results (2458)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
06/06/2025
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The c 501 (ul) v module serial number was (b)(6).The qc was within ranges on the day of the event.The investigation is ongoing.
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Event or Problem Description
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We received an allegation about discrepant results for 1 patient sample tested with tina-quant c-reactive protein iv (crp4) assay on a cobas 6000 c 501 (ul) v module.Initial result: 3.00 mg/l (accompanied by a data flag).Data flags accompanying other test results, prompted the repeat of the sample.No questionable results were reported outside the laboratory.Repeat result: 405.5 mg/l.The repeat result was deemed to be correct.
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Additional Manufacturer Narrative
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There was no indication of a performance issue with the reagent since the qc recovery was within ranges.The alarm trace did not show any abnormalities.The field service engineer changed the sample probe as a precautionary measure.Precision studies, calibration, and qc were performed, and they were all within specifications.No further issues were reported after the service visit.The investigation did not identify a product problem.The cause of the event could not be determined.
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Search Alerts/Recalls
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