| Catalog Number |
09744860190 |
| Medical Device Problem Codes |
Low Test Results (2458); Non Reproducible Results (4029)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
06/06/2025
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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We received an allegation about discrepant results for 1 patient sample tested with elecsys total prostate specific antigen (total psa) assay on a cobas e 801 analytical unit.Initial result: 0.6 ng/ml.On (b)(6) 2025: repeat result: 31.5 ng/ml.
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Additional Manufacturer Narrative
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The total psa reagent expiration date was not provided.The cobas e 801 analytical unit serial number was (b)(6).The qc was acceptable.The investigation is ongoing.
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Additional Manufacturer Narrative
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Sections a2, a3a, b7, d4, and concomitant medical products were updated.Reportedly, an amended report with the result of 31.5 ng/ml was issued.The alarm trace showed abnormal aspiration alarms and sample foam detection alarms, indicating sample quality issues.The customer and service maintenance were completed per the specifications.A general reagent or analyzer problem can be excluded because the qc prior to the event was within the ranges.The investigation did not identify a product problem.The cause of the event was consistent with a preanalytic issue (too short centrifugation time) at the customer site.Preanalytics are within the customer's responsibility.
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Search Alerts/Recalls
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