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A physician reported that during an intraocular lens (iol) implant procedure the plunger could not be pulled out.Rotating the knob, the injector head did not move, and the iol could not be implanted.The surgery was completed on the same day.There was no patient harm.Additional information has been requested.
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Additional information has been provided in h.3., h.6., h.11.A sample was not received at the manufacturing site for evaluation for the report that the plunger could not be pulled out; therefore, the condition of the product could not be verified.A review of the device history record traceable to the reported lot number, indicates that the reported product was processed and released according to the reported product¿s acceptance criteria.The investigation conducted a non conformance review of the reported lot number.No deviations were identified and all corresponding production release specifications defined in the device master record were met.Based on the evaluation of the information received, the investigation was unable to identify the root cause or origin of the reported event.Additionally, no manufacturing-related deficiencies were found that potentially could have contributed to the complaint.While the root cause and its origin are inconclusive, the following factors outlined in the reported product¿s instruction for use (ifu) could potentially contribute to an outcome similar to the reported event.As part of handpiece preparation, users are advised to inspect the handpiece before each use for any damage.If the handpiece especially the plunger tip appears damaged, bent, or incapable of proper use, it must not be used and company contacted for support.The manufacturer internal reference number is: (b)(4).
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