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Product complaint # = > (b)(4).H6 component code: g07002 - device not returned this report is being submitted pursuant to the provisions of 21 cfr, part 803, part 4 subpart b.This report may be based on information which has not been investigated or verified prior to the required reporting date.This report does not reflect a conclusion by ethicon, or its employees that the report constitutes an admission that the product, ethicon, or its employees caused or contributed to the potential event described in this report.If information is obtained that was not available for the initial report, a follow-up report will be filed as appropriate.A manufacturing record evaluation was performed for the finished device lot, and no non-conformances were identified.Attempts have been made to retrieve the device.To date the device has not been returned.If the device or further details are received at a later date a supplemental medwatch will be sent.Additional information was requested, and the following was obtained via: - please confirm the number of patients affected by this alleged deficiency.0 - have any of these events been previously reported to ethicon? if so, provide the respective reference number(s).No * if not, please create a new pc file for each patient/event.- how many devices demonstrated the alleged deficiency? 12 boxes - are there any photos available of the product label for visual analysis? yes, see attached - please confirm if the devices are available for product analysis.If yes, please provide the status of the devices as they have not been received for analysis.If the devices have been shipped, please provide the shipment tracking details.Pictures only.- provide the source or name and title of external person providing answers to follow-up (external person submitting answers to sales rep).(please refer to the attached mail).
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