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MEDTRONIC PUERTO RICO OPERATIONS CO. PUMP MMT-1780KPK 670G PATHWAY BLACK MG; AUTOMATED INSULIN DOSING DEVICE SYSTEM, SINGLE HORMONAL CONTROL
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| Model Number |
MMT-1780KPK |
| Medical Device Problem Code |
Adverse Event Without Identified Device or Use Problem (2993)
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| Health Effect - Clinical Code |
Hyperglycemia (1905)
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| Date of Event |
08/13/2019
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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This report is being submitted as part of remediation activities associated with capa # 643143, which is addressing mdr reporting guidance from fdas 1995 preamble, which ensures complaints related to corrections and recalls which were previously reported to fda under 21 cfr 806 are now reported as mdrs; this is not a new malfunction/event.This mdr related to the puerto rico manufacturing site has been assigned a medwatch number from the medtronic minimed northridge site, per variance 5.Currently it is unknown whether or not the device may have caused or contributed to the event as no product has been returned.No conclusion can be drawn at this time.We therefore consider this report complete to the best of our knowledge.Medtronic submits this report to comply with fda regulations 21 cfr parts 4 and 803.Medtronic has made reasonable efforts to provide as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employees caused or contributed to the event described in the report.Any required fields that are unpopulated are blank because the information is currently unknown or unavailable.Medtronic will submit a supplemental report if additional relevant information becomes known.
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Event or Problem Description
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It was reported to medtronic minimed that the customer experienced hyperglycemia.The customer also reported sensor updating alert and stated that the high blood glucose event occurred during the flight.The customer was treated with an insulin pump.The event involved product(s) mmt-1780kpk.Troubleshooting was performed, which included explaining possible causes of sensor updating alerts, inspecting the sensor to ensure it was securely taped, and advising the customer about sensor placement and best practices for insertion while standing up.The customer declined further troubleshooting, including testing the transmitter or reviewing site selection, taping, and calibration protocol.No further patient complications were reported.No product return is required for mmt-1780kpk.
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