| Catalog Number |
08056668190 |
| Medical Device Problem Code |
Chemical Problem (2893)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
06/16/2025
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The hba1c reagent lot number was 821679.The reagent expiration date was requested, but not provided.The investigation is ongoing.
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Event or Problem Description
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The initial reporter stated they received discrepant results for one patient sample tested with tina-quant hemoglobin a1cdx gen.3 on a cobas c 503 analytical unit.The sample initially resulted in an hba1c value of 6.4 %.A doctor questioned the result, so the sample was repeated.The repeat result was 5.7 % and this value was deemed correct.
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Additional Manufacturer Narrative
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The customer stated that quality controls were within range.A roche field application specialist visited the site and determined that the customer's control ranges were too large and that the ranges should be tightened in order to detect shifts.No further issues were reported by the customer.The investigation could not identify a product problem.Medwatch fields d1, d2, d4, g1, and g4 have been updated.
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Search Alerts/Recalls
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