| Model Number |
TN AQUIOS CL |
| Medical Device Problem Code |
Mechanical Problem (1384)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
06/12/2025
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Onsite service was scheduled.The field service engineer (fse) confirmed the issue upon inspection of the instrument.To resolve the issue the fse replaced the sample piercing probe, syringe pump, smart motor, syringe pump, and sheath damper.The fse also performed smart motor programing and flow cell bleaching procedures to complete service and optimize instrument function.Bec internal identifier - (b)(4).
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Event or Problem Description
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The customer reported a delay of results for cd34+ on one patient due to destruction of the specimen when their aquios cl flow cytometer crashed because of a motion communication failure.The specimen had to be redrawn causing a delay of results.No erroneous results were generated.There were no reports of serious harm to patient or operator.
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Search Alerts/Recalls
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