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Additional information: d9, g3, h3, h6.-one unpackaged ar-9530m-03, arthrex® univers revers¿, trial humeral insert 39 +3, batch 250164601, was received for investigation.-upon visual inspection, the two holes were damaged.The device has scratches on the surface and chips around the edges.-functional testing was not performed due to the damage to the device.- the most likely cause of this failure is attributed to wear and tear damage incurred over repeated use during the insertion and/or removal process in the field.Manufacturing date 2017.-refer to investigation photos.-complaint allegation is confirmed.
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