|
It was reported that bd saf-t-intima w/y adapter yel 24ga x.75i leaked.It was reported by the customer that the y port had a crack and the medication leaked.Verbatim: productcomplaint ref 383313, lot 4199702, issue: the y port had a crack and the medication leaked, non hazardous medication.Sample yes kit is requested pt harm no.
|
|
Dhr review: the complaint lot#4199702, sku is 383313, assembly in suzhou plant1 on 2024.Aug.20, lot quantity is (b)(4).Review the in-process test record and outgoing test report, all test results meet the product specifications, no abnormal found.Review the product assembly record, no non-conformities, deviations or rework activities for this lot.Return sample analysis: pictures attached and showing tubing is damaged.Retain sample analysis: sampling 2ea from the retain sample of the same lot to check product appearance, no defect detected, leakage test result is within specification as well.Refer to the attachment for retain sample test report.Possible cause analysis: based on the reported information, crack is detected on tubing and cause a leakage, the possible reason is as below: 1.The raw material has defect.2.Component damage happened during assembly.Current manufacture process has taken control procedures as below to protect this kind of possible risk: 1.100% common inspection is performed during each process station start from tubing bonding process.2.Common inspection is performed during packaging process.3.Qc sampling check will inspect the component appearance and do leakage test.We cannot identify which step causes the damage or it's a raw material defect.The retained sample appearance inspection and leakage test is performed, not defect detected, with this we cannot decide the root cause, only analyze possible reasons.
|