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Section a2, a3a, a3b, a4, a5 and a6: not applicable as there was no patient contact.Section b3: date of event: unknown/information not provided.Section d6a: if implanted, give date: not applicable, as there is no indication that the lens was implanted.Section d6b: if explanted, give date: not applicable, as there is no indication that the lens was implanted.Section e1: reporter name: unknown/not provided.Section e1: reporter email address: unknown/not provided.Section e2: health professional: unknown/not provided.Section e2: occupation: unknown/not provided.Section h3: the device was not returned for evaluation.Therefore, a failure analysis of the complaint device cannot be completed.A review of the device history and complaint trending will be performed.Upon completion of the review, if there is any further relevant information a supplemental medwatch will be filed.Attempts have been made to obtain missing information; however, to date, no response has been received.All pertinent information available to johnson & johnson surgical vision, inc.Has been submitted.
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Additional information: it was stated that the dcb00 lens haptic was broken off during advancement in the cartridge during handling/prior to insertion and there was no patient contact.The procedure was completed successfully with a backup lens.No further information is available.The following sections have been updated accordingly: section b3: date of event: 6/19/2025.Section d9: device available for evaluation: yes.Section d9: returned to manufacturer on: 7/28/2025.Section e1: initial reporter name: (b)(6).Section e1: initial reporter email address: (b)(6).Section e3: initial reporter health professional: no.Section e3: initial reporter occupation: non-healthcare professional.Section h3: device evaluated by manufacturer: yes.Device evaluation: visual inspection under magnification was performed on the suspect product and found the plunger rod advanced to a lens that was stuck in the cartridge.Viscoelastic residue was observed throughout the cartridge; the cartridge tip was bent.The lens module, device assembly, plunger rod, and plunger rod advancement were inspected revealing no issues.The lens was removed from the cartridge.The lens was cleaned revealing scratches and lens damage.One haptic had a piece broken off; the detached piece was not received for evaluation.No further evaluation was performed.Conclusion: the complaint issue "haptic detached" was identified during product evaluation; however, based on the complaint investigation results the complaint issue could not be confirmed to be related to the manufacturing or design process.Therefore, there is no indication of a product deficiency or product malfunction.All pertinent information available to johnson & johnson surgical vision, inc.Has been submitted.
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