| Catalog Number |
309695 |
| Medical Device Problem Code |
Contamination /Decontamination Problem (2895)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
06/25/2025
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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It was reported that the bd syringe control 10ml ll had foreign matter.The following information was provided by the initial reporter: material#: 309695, lot#: 5121447.It was reported by customer that item is busted open inside the individual plastic bags.Rcc received a complaint via email.Injuries or adverse event: no.Item: 309695, quantity affected: 1 bx, serial/lot number: (b)(6), po: (b)(4).Are any samples available for return? yes.Reported issue: item is busted open inside the individual plastic bags.Shipping boxes are not damaged and it is only some of the syringes.Customer disposition request: credit.Customer response on (b)(6) 2025.This issue was discovered on (b)(6) 2025.As for how many were affected, maybe 5 but i was uncomfortable using anything from that box so i replaced all of them and sealed it shut.
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Additional Manufacturer Narrative
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H.3.If a device evaluation and/or device history review is completed, a supplemental report will be filed.
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Additional Manufacturer Narrative
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(b)(4).Follow up for device evaluation twenty-five samples and one photo of 10 ml control syringes (part number 309695) from batch 5121447 were received and evaluated.Twenty-one syringes were found acceptable with no defects observed.Four syringes exhibited black discoloration across the bottom web; two also had large holes in the web, one had an open seal greater than ¼ inch, and one remained sealed.The photo confirmed the presence of black discoloration on the affected packages.The condition observed is non-conforming per product specifications.The potential root cause of the packaging damage and foreign matter defects is associated with the packaging process.Interviews with production personnel, along with a review of technical and electrical records and the production database, revealed fluctuations in seal temperature, which may have contributed to the observed defects.Furthermore, a device history record review was completed for provided lot number 5121447.A review showed no rejected inspections or quality issues during the production that could have contributed to the reported defect.
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Search Alerts/Recalls
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