| Model Number |
WA69372S |
| Medical Device Problem Code |
Difficult to Open or Close (2921)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
06/30/2025
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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It was reported the subject device experienced a malfunction with the opening and closing of the distal end.It was stiff and difficult to open.The issue occurred during reprocessing.There were no reports of patient involvement.
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Additional Manufacturer Narrative
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The investigation is ongoing.A supplemental report will be submitted when the investigation is completed or if additional information becomes available.
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Event or Problem Description
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It was reported the subject device experienced a malfunction with the opening and closing of the distal end.It was stiff and difficult to open.The issue occurred during reprocessing.There were no reports of patient involvement.
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Additional Manufacturer Narrative
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This supplemental report is being submitted to provide the results of the final investigation.Updated fields: h2, h6, h11.The device was not returned to olympus for inspection and the reported failure was not confirmed.A root cause could not be identified.Based on the results of the investigation, it is likely the following led to the malfunction: no problem detected.Should additional relevant information become available, a supplemental report will be submitted.Olympus will continue to monitor field performance for this device.
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Additional Manufacturer Narrative
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This supplemental report is being submitted to provide a correction.Should additional relevant information become available, a supplemental report will be submitted.Olympus will continue to monitor field performance for this device.
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Event or Problem Description
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No additional information received from the customer.
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Search Alerts/Recalls
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