| Model Number |
BL2110X15B |
| Medical Device Problem Codes |
Electrical /Electronic Property Problem (1198); Failure to Power Up (1476); Calibration Problem (2890)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
07/09/2025
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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The manufacturer received information alleging multiple ventilator service required conditions occurred on a trilogy evo device.The reportable error codes found in the device's error log relate to a soft power fail, a hard power fail, and a power vbus dropped.A low priority error code was also noted relating to a software upgrade failure.There was no harm or injury reported.There was no reported patient involvement.The device has not been returned to the manufacturer.At this time, we are unable to confirm the alleged malfunctions.A supplemental report will be submitted when the manufacturer's investigation is complete.
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Additional Manufacturer Narrative
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The manufacturer previously reported information alleging multiple ventilator service required conditions occurred on a trilogy evo device.The reportable error codes found in the device's error log relate to a soft power fail, a hard power fail, and a power vbus dropped.A low priority error code was also noted relating to a software upgrade failure.There was no harm or injury reported.There was no reported patient involvement.The device has not been returned to the manufacturer.At this time, we are unable to confirm the alleged malfunctions.The previous report was incorrectly submitted as a 'complete' report.The selection has been updated to 'no' and a supplemental report will be submitted when the manufacturer's investigation is complete.
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Additional Manufacturer Narrative
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The manufacturer previously reported information alleging multiple ventilator service required conditions occurred on a trilogy evo device.The reportable error codes found in the device's error log relate to a soft power fail, a hard power fail, and a power vbus dropped.A low priority error code was also noted relating to a software upgrade failure.There was no harm or injury reported.There was no reported patient involvement.The trilogy evo device was returned and evaluated by a third party service center.The service technician notes that the soft power fail, a hard power fail, and power vbus dropped error codes occurred during a functionality test, when the internal and detachable battery were tested by suddenly removing the external power source.These errors do not influence the operation of the unit and occurred due to functionality testing of the device.Upon review of this new information, this report has been updated to a not reportable complaint.The section h coding has been changed to reflect this updated information.
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Additional Manufacturer Narrative
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The manufacturer previously reported information alleging multiple ventilator service required conditions occurred on a trilogy evo device.The ventilator service required error codes relate to a soft power fail, a hard power fail, and a power vbus dropped error.There was no harm or injury reported.There was no reported patient involvement.The trilogy evo device was returned and evaluated by a third party service center.The service technician notes that the soft power fail, a hard power fail, and power vbus dropped error codes occurred during a functionality test, when the internal and detachable battery were tested by suddenly removing the external power source.These errors do not influence the operation of the unit and occurred due to functionality testing of the device.Upon further review, a communication was sent to the third party service center to obtain more information on if a component replacement was necessary.It is unclear on if these errors indicate that the batteries were faulty and need to be replaced or if these results were expected.The third party service center contact responded to the communication inquiry.The service contact states that the soft power fail, a hard power fail, and power vbus dropped error codes were all resolved by charging the internal li-ion battery.No component parts were needed to be replaced.The section h coding has been updated to reflect this additional information.
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Search Alerts/Recalls
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