| Model Number |
6660 |
| Medical Device Problem Code |
Wireless Communication Problem (3283)
|
| Health Effect - Clinical Codes |
Failure of Implant (1924); Inadequate Pain Relief (2388)
|
| Date of Event |
06/09/2025
|
|
Type of Reportable Event
|
Serious Injury
|
|
Event or Problem Description
|
|
It was reported that patients ipg entered service app mode for an unknown reason, ipg was recovered, and therapy was restored.Patients ipg then enter service app mode again, several days later, again for an unknown reason.At this time the device is unable communicate with external devices.As a result, surgical intervention may be undertaken to address the issue.
|
| |
|
Additional Manufacturer Narrative
|
|
Date of event is estimated.
|
| |
|
Event or Problem Description
|
|
Additional information indicates that surgical intervention was undertaken on (b)(6) 2025 wherein ipg was explanted and replaced to address the issue.
|
| |
|
Additional Manufacturer Narrative
|
|
Correction e2 - health professional?- should be yes rather than no.
|
| |
|
Additional Manufacturer Narrative
|
|
The reported event for no ipg communication was confirmed.It was determined the device was running the service application software.Since the device entered the service app state, and the patient didn't report an unrelated procedure, it is inconclusive as to what caused the service app condition.Since the device had a crc error, the ipg diagnostic logs could not be obtained and therefore a more thorough analysis could not be performed.
|
| |
|
Search Alerts/Recalls
|