| Model Number |
N/A |
| Medical Device Problem Code |
Detachment of Device or Device Component (2907)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
06/17/2025
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Type of Reportable Event
|
Malfunction
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Event or Problem Description
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It was reported that a shim caddy was opened, and it was found that the shims were missing the ball bearings.All available information has been provided.
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Additional Manufacturer Narrative
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(b)(4).D10: 42527900300; tibial articular surface provisional shim size cd 10 mm thickness; 62710612.42527900700; tibial articular surface provisional shim size gh 10; m thickness 65156464.42527900503; tibial articular surface provisional shim size ef 13 mm thickness; 64740844.G2: foreign: canada.Customer has indicated that the product is in process of being returned to zimmer biomet for investigation.Once the investigation has been completed, a follow-up mdr will be submitted.
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Additional Manufacturer Narrative
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This follow-up report is being submitted to relay additional information.The following sections were updated: b4, b5, d9, g3, h2, h3, h6 the reported event was able to be confirmed via product return.Visual examination of the returned products identified that the products exhibit signs of use and one set of ball bearings and springs are missing, which were not returned.Dimensional analysis of the product determined that the product, where measured, was conforming to specification.Review of the device history records identified no deviations or anomalies during manufacturing.A definitive root cause could not be determined.If any further information is found which would change or alter any conclusions or information, a supplemental will be filed accordingly.Zimmer biomet will continue to monitor for trends.
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Event or Problem Description
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No additional information to report.
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Search Alerts/Recalls
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