| Catalog Number |
60000000L |
| Medical Device Problem Codes |
Insufficient Cooling (1130); Failure to Pump (1502)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
07/15/2025
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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It was reported that the in wo evaluation, the arctic sun device would not cool unless the mixing pump was at 100 percentage power.
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Additional Manufacturer Narrative
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Investigation is still in progress.Once the investigation is complete a supplemental report will be filed.Udi format updated with available product information per gudid.H11: section a through f - the information provided by bd represents all the known information at this time.Despite good faith efforts to obtain additional information, the complainant/reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.
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Additional Manufacturer Narrative
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The reported issue was confirmed.The root cause of the reported issue is due to a failed mixing pump.During evaluation, it was confirmed that the mixing pump was not at 100% power and did not function to specifications.Mixing pump was serviced.The arctic sun 6000 passed all performance testing, calibration and electrical safety tests and is functioning properly and ready for use.A review of the risk document, ra2800028 rev 16, was reviewed for this investigation.The risk documentation was addressed in step # d445.This occurrence does not introduce a new hazard or harm.It represents a known failure mode that has been assessed in the product risk management file in accordance with applicable regulatory standards and internal procedures.The associated risks continue to be monitored as part of ongoing post-market activities in compliance with both regulatory requirements and local procedures.The complaint or reported issue was confirmed through other elements of the investigation to not be labeling or packaging related.The complaint or reported issue was confirmed through other elements of the investigation to not be manufacturing related.Correction: d, f, h.Udi format updated with available product information per gudid.H11: section a through f - the information provided by bd represents all the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.
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Event or Problem Description
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It was reported that the in wo evaluation, the arctic sun device would not cool unless the mixing pump was at 100 percentage power.
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Search Alerts/Recalls
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