| Model Number |
0501048P5 |
| Medical Device Problem Code |
Material Deformation (2976)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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It has been brought to the manufacturers attention that there is a gap between the housing and the hearing instrument does not fit in the charger anymore.The hearing instrument seems to be swollen.There has been no actual harm and health impact reported.
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Additional Manufacturer Narrative
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The investigation was initiated.The manufacturer requested the device to be returned for analysis.Supplementary reports will be submitted as soon as possible.
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Additional Manufacturer Narrative
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This incident was reported to the authorities due to a potential harm.The manufacturer conducted follow up interview with the initial reporter.The hcp confirmed that there was no actual harm or impact on the patient's health.Per the hcp the patient first noticed device swelling when he couldn't put the hearing instruments in the charger.The hcp reported that the patient is not using the devices.The hcp doesn't know any further details or circumstances of the device use or this incident.The device was not returned as the patient is abroad for the next several months.There were also no pictures of the device provided.The device analysis is not possible.Therefore it is also not possible to confirm the complaint and if swelling was caused by battery or another component e.G.Damage to housing or another part.There was no service history recorded for this device prior this event.Despite the fact that the device was not returned for analysis and the root cause of the issue is not confirmed, the associated risk file contains several risks addressing device use, maintenance and the battery itself.The accompanying ifu informs the user that the device contains lithium-ion battery and how to use and maintain the device correctly, e.G.It specifies environmental conditions for use, cleaning and drying instructions.The ifu includes warnings to protect hearing aid from heat and never use microwave or other heating devices to dry it.The manufacturer did not observe any trends for this issue on the market.This is the final report.
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Search Alerts/Recalls
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